Author Archives: ProTech

Insidious New IRS Social Engineering Attack

There is an insidious new IRS scam doing the rounds. They send you a phony IRS CP 2000 form and claim the income reported on your tax return does not match the income reported by your employer. This is meant … Continue reading

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Lastest iTunes Update Causing Problems

We’ve responded to a number of calls from clients experiencing issues with the latest iTunes update.  This is a known issue with update 11.1.4 released on or around January 22, 2014. Fortunately, there is a workaround (from the iTunes support … Continue reading

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Warning: CryptoLocker – New Ransomware Variant

We’ve been hearing about a nasty virus making the rounds that will encrypt a user’s files and attempt to solicit a ransom payment in order to regain access to the data.  Currently it’s been able to bypass most security and … Continue reading

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Reminder: Support for Windows XP Ends April 2014

All good things must come to an end and unfortunately, that time is fast approaching for Windows XP. Every Windows product has a lifecycle. The lifecycle begins when a product is released and ends when it’s no longer supported or … Continue reading

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Safeguard Your Company's Online Bank Accounts

You’ve heard us speak to the issue of security for small businesses quite a bit lately and the risks continue to grow. Don’t think for a minute that just because you’re a smaller business that cyber criminals will overlook your … Continue reading

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“Ransomware” Infections on the Rise

The latest trend in malware is what the industry calls “Ransomware”, and while not really new, it is becoming quite popular.  We’ve encountered a few of these infections on client computers already and the industry is warning that these types … Continue reading

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The Case for Business Class Email

The Case for Business Class Email For most small businesses, email is a critical part of their business.  In fact, in a recent Gartner and Symantec study, it was determined that up to 75% of a company’s intellectual property resides … Continue reading

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Optimizing Battery Power on Your Laptop

Business Computing Tip-of-the-Month: “Optimizing Battery Power on Your Laptop” The most basic step you can take to prevent power loss on your mobile PC is to invest in a high quality battery and always keep a spare on hand. Splurging … Continue reading

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What are Managed Services, and How Can They Save My Company Money?

Business Computing Tip-of-the-Month: “What are Managed Services, and How Can They Save My Company Money?” When a company subscribes to a managed servcie, the provider manages the network equipment and applications on the client’s premises according to the terms established … Continue reading

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Useful & Quick Keyboard Shortcuts to Save You Time

Business Computing Tip-of-the-Month: “Useful & Quick Keyboard Shortcuts to Save You Time” Just using your mouse to make computer commands takes more time than you think – keyboard shortcuts save both time and energy by reducing multiple clicks to a … Continue reading

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