Fortunately, there is a workaround (from the iTunes support forums):

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)

Remove all of these items in the following order:

• iTunes
• Apple Software Update
• Apple Mobile Device Support (if this won’t uninstall move on to the next item)
• Bonjour
• Apple Application Support

Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.

The uninstall and reinstall process will preserve your iTunes library and settings.

Please note:

Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.

HT1925: Removing and Reinstalling iTunes for Windows XP

HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8

There is no fix for the infection if it succeeds in encrypting your files.  The only way to recover the data is from a backup.  Make sure your backups are in place and working.

More info here:  http://blog.emsisoft.com/2013/09/10/cryptolocker-a-new-ransomware-variant/

End of support refers to the date when Microsoft no longer provides automatic fixes, updates, or online technical assistance. Without Microsoft support, you will no longer receive security updates that can help protect your PC from harmful viruses, spyware, and other malicious software that can steal your personal information.

Contact us for assistance in upgrading your systems today – 763-442-1275.

Here’s a great article on protecting your online bank account from fraud:

http://bedtimesmagazine.com/2012/11/protecting-your-companys-online-bank-account-from-fraud/

“Optimizing Battery Power on Your Laptop”

The most basic step you can take to prevent power loss on your mobile PC is to invest in a high quality battery and always keep a spare on hand. Splurging on a quality battery and spare can save you from hours of lost access to your mobile PC.

Battery Care

Once you’ve invested in a good battery, you need to take care of it. To clean your battery contacts, first turn off and unplug your mobile PC. Remove the battery and wipe its metal contacts and its contacts inside the device with a cotton swab dipped in rubbing alcohol. Let dry completely before reinstalling and reconnecting to a power source. Repeat every two to three months.

Modern lithium ion batteries can be recharged and partially discharged time and time again, but you should never fully discharge them. Nickel-metal hydride (NiMH) batteries common to older laptops should be completely drained and recharged every one to three months.

After mastering the basics of battery care, make sure you are utilizing your mobile PC’s built in energy saving features.

Optimize Your Power Settings

The hard disk and display on your mobile PC consume the most battery power. Choose a power plan, refered to as a power scheme in Windows XP, to reduce the use of power-hungry functions and lessen screen brightness.

Utilize the following battery-saving states:

• Sleep or Standby
  
  In a sleep state, your hard disk and display turn off, and all open programs and files are saved in Random Access Memory. In case of a crash or power loss, save your work before placing your system in sleep mode. Your mobile PC should wake up quickly from sleep, and your desktop and files should appear just as you left them.
• HibernationWhen your computer hibernates, it saves everything to its hard disk before shutting down. When you restart, your desktop should be restored exactly as you left it. Hibernation takes a bit longer to wake up from than sleep, but it uses less power.

Further Tips for Lowering Your Energy Use:

• Turn off your wireless device when you’re not connected to a wireless network but you’re using your mobile PC.
• Turn off scheduled tasks.
• Keep the use of tools in the notification bar minimal.
• Limit power-intensive activities such as gaming, watching a DVD or listening to a CD.
• Reduce power consumption by adding memory (RAM) to your mobile PC.

“What are Managed Services, and How Can They Save My Company Money?”

When a company subscribes to a managed servcie, the provider manages the network equipment and applications on the client’s premises according to the terms established to meet the client’s unique business needs.

For small and medium-sized businesses, managed services provide enterprise class capabilities for an affordable monthly fee-with no large initial capital investment required.

Subscribing to managed services will:

1. Bring high levels of network support and availability.
2. Enable internal IT staff to focus on strategic activities instead of network support.
3. Allow you to pay only for those networking services that you need.

Managed services bridge the gap by giving companies access to leading network technologies and management expertise without the need to invest in technology upgrades.

“Useful & Quick Keyboard Shortcuts to Save You Time”

Just using your mouse to make computer commands takes more time than you think – keyboard shortcuts save both time and energy by reducing multiple clicks to a single combination of keys.

Keyboard shortcuts are used for tasks that you do all the time, such as opening or saving files.  The table below offers only a fraction of the common standard-keyboard shortcuts, many of which work across Office applications—such as the following:

• Outlook
• Access
• Visio
• PowerPoint
• Word
• Excel

A full list of built-in keyboard shortcuts can be found in the Help section of any particular computer-based application.

“How to Make Your Office Computer Run Faster”

The tools available in Windows 7, Windows Vista, and Windows XP Service Pack 3 help to make your computer faster, maintain your computer efficiency, and help safeguard your privacy when you’re online.

Removing Spyware to Protect Your Computer From Viruses

Spyware collects personal information from individuals without the user’s consent – the information often times includes websites visited, as well as usernames and passwords. With this confidential information, Spyware can potentially put individuals at risk of not only confidentiality violations, but also disrupting the computer’s performance.

In order to fight against Spyware, it is recommended that a PC safety scan from Windows Live One Care, which is a free scan service that assists in checking for and removing viruses. Additionally, downloading Microsoft Security Essentials or Microsoft Windows Malicious Software Removal Tool can help protect your computer’s operation system from the following: viruses, spyware, adware, and other malware.

How to Free Up Disk Space

In order to free up space on your hard disk, it is suggested that you use the Disk Cleanup tool, which locates files that can be safely deleted and then allows you to decide which files you would like to delete.

Disk Cleanup Can be Used to Perform the Following Tasks:

• Remove temporary Internet files.
• Delete downloaded program files, such as Microsoft ActiveX controls and Java applets.
• Empty the Recycle Bin.
• Remove Windows temporary files, such as error reports.
• Delete optional Windows components that you don’t use.
• Delete installed programs that you no longer use.
• Remove unused restore points and shadow copies from System Restore.

If you receive an email or message that appears to be from the IRS, it’s likely a scam.  Read more about how the IRS does not initiate contact with taxpayers by email or any social media tools to request personal or financial information.

Details: http://tinyurl.com/3pbdq8y